Frequently Asked Questions

     I’m selling my home. Why would I want a home warranty?

    A Select Home Warranty gives buyers additional confidence in a real estate transaction—they know that Select stands behind the covered systems or appliances in the house. If they break down, buyers are covered for repair. An added benefit to the seller is that buyers will be calling us with their problems — not you.
  • I’m in the market for a home. What’s the benefit of buying a home covered by a Select Home Warranty?

    A warranty from Select helps provide protection during and after a home purchase. When a covered system or appliance breaks down due to normal wear and tear, you’re protected for repair. There’s no need to get back in touch with the real estate agent or track down the previous owner.
  • My home systems and appliances are old. Does that matter to Select?

    No, the age of a home or its systems and appliances does not matter to Select. We cover items that are in good working condition at the time you purchase the plan and properly maintained. Plus, Select covers all makes and models of appliances and systems.
  • Does Select need to inspect my home systems and appliances before I enroll?

    No, Select home warranty coverage does not require a home inspection to purchase.
  • Is there a limit to the number of repairs Select covers?

    No, Select Home Warranty allows an unlimited number of covered repairs.
  • What is a trade service call fee?

    A trade service call fee is the amount due when a contractor visits your home. Each type of breakdown falls into a “trade” category, for example: a leaky pipe qualifies as a plumbing breakdown, while a broken dishwasher is an appliance breakdown.

    Since it may require more than one contractor or several unrelated trips to the house by the same contractor (once to fix the pipe, another to fix the dishwasher), there is a fee due for each “trade” a service call covers. It’s perfectly alright to report more than one breakdown at a time. Additional fees may apply if the repairs fall into different categories.
  • Is a warranty plan from Select renewable?

    Yes, warranty-holders may renew their Select plan (at the option of Select). Select Home Warranty will notify the homeowner in advance of the expiration date, and Select will offer a variety of convenient payment plans.
  • I hold Homeowner’s Insurance. Why do I need a home warranty?

    Your homeowner’s insurance is hazard insurance and covers items damaged in fires, by water, by wind or other covered events. A home warranty repairs items that break down on their own through normal wear and tear.
  • When does coverage begin and when does it end?

    Coverage for your home’s major systems and appliances begins 30 days from receipt of payment with Select, and the coverage lasts for one year.
  • Do you offer Discounts for multiple year coverage?

    Yes we do. Please call us at 855-267-3532 to speak to a representative about multiple year options.
  • Does Select Home Warranty cover condos and multiple units?

    Yes. Please call 855-267-3532 for pricing.
  • What is the process to sign up?

    You can simply sign up online or call us at 855-267-3532. We accept all major credit cards as well as checks.
  • I am selling my home, can Select Home Warranty send me an invoice so the funds can be taken from escrow at closing?

    Yes. Select Home Warranty representatives are standing by to assist you.
  • Do you cover rental properties?

    We cover rental properties, mobile homes, manufactured homes, single family and multiple units as well as condos.
  • What is the process if I have a claim?

    click https://selecthomewarranty.com/submitclaim or email us at claims@selecthomewarranty.com 
  • What does a home warranty cover?

    A home warranty/service contract is designed to protect the homeowner from the surprise expense of a mechanical breakdown to a system or appliance. For a low annual fee you can have the peace of mind that your home is protected. Call now to get more information.
www.selecthomewarranty.com Privacy Policy
 
 
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order or enter information on our site.


How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

       To quickly process your transactions.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

We do not use cookies for tracking purposes

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .


Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en 

We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:
       On our Privacy Policy Page
Users are able to change their personal information:
       By emailing us
       By calling us

How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email
       Within 1 business day
We will notify the users via in-site notification
       Within 1 business day

We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

To be in accordance with CANSPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can email us at
and we will promptly remove you from ALL correspondence.


Contacting Us

 

If there are any questions regarding this privacy policy you may contact us using the information below.

www.selecthomewarranty.com
1 International Blvd Ste 400

Mahwah, NJ 07495